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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Brad Holmstrom

Brad Holmstrom

January 18, 2025

5  out of  5
rating by Brad Holmstrom
"I have been with Chris Lemay Insurance for about 3 or 4 years and they helped me save money and that is great. Any question I have had they were able to answer any and all questions I have asked. So I would highly recommend them for Insurance needs. I have both home and auto with them. Thank you, Brad Holmstrom"
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Courtney Reusch

January 7, 2025

5  out of  5
rating by Courtney Reusch
"Highly recommend. I've worked with Chris for our insurance needs for years. Recently, I've also been working with Melissa. They are accommodating and available; two qualities I've found lacking with other businesses. I appreciate their transparency and the time they take to make sure I understand my insurance. Thank you, Chris and Melissa!"
We responded:
"Thank you so much for this great 5-star review. We are so happy to hear you are able to find great service at our office. We want to be your first and best choice in the home, auto and life insurance industry. Please let us know if there is anything else we can to do for your insurance needs. "
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Kim Hilpert

December 11, 2024

5  out of  5
rating by Kim Hilpert
"Called today with questions regarding my policy and Logan was a terrific resource. He answered all of my questions and was very personable and friendly to work with!!"
We responded:
"Thank you for your 5-star review Kim! My State Farm team and I agree, Logan is a fantastic resource for all your Home, Auto, Life and Health insurance needs. "
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Michael Sellenheim

October 29, 2024

5  out of  5
rating by Michael Sellenheim
"I was shopping for auto insurance the past month and I came in contact with Melissa Weber from the State Farm agency. Melissa was a great agent./Representative providing excellent customer service, including: listening to my needs, answering my questions, provided responsiveness and follow through. Along with substantial savings over my current insurance carrier I had been using for a long time, it was those customer service reasons I chose this agency to represent my needs for Auto and Home insurance. Thank you, Melissa. Greatly appreciated., Mike"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Sev S

October 10, 2024

5  out of  5
rating by Sev S
"Fantastic service. Had multiple policies with another company for years and wanted to see if we could save some money. I talked with Melissa and set up an appointment to review and compare rates. She took the time to fully understand our current policies and get us quotes for comparable coverage. There was no pressure to switch after she did all of the work, but the amount of money she was able to save us made it a no brainer. Great people to work with!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Ben Schmidt

October 10, 2024

5  out of  5
rating by Ben Schmidt
"Very Quick Response Times and Made Switching Auto Insurance Coverage a Simple Process."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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CS

October 3, 2024

5  out of  5
rating by CS
"I highly recommend Melissa with State Farm! From the estimate to purchasing insurance, she made the process seamless. She was always available on our schedule, answered all of our questions, and saved us money. We wish we had switched sooner!"
We responded:
"Thank you for your 5-star review! I couldn't agree with you more Melissa is amazing, I'm so happy to hear she mad e your insurance buying process easy. Melissa myself and the team are always here to assist. "
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Bryanna Witzel

September 19, 2024

5  out of  5
rating by Bryanna Witzel
"Melissa is the best. Always sent what I needed right away, made the whole process easy and convenient."
We responded:
"Thank you for such a great 5 star review. We agree Melissa is pretty fantastic! "
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Jessica Langeness

August 19, 2024

5  out of  5
rating by Jessica Langeness
"The best in the business! Thank you to Chris and his team for getting us the coverage we need!"
We responded:
"Thank you for the awesome 5 star review! The team takes pride in helping people navigate the auto insurance and homeowner insurance world here at State Farm!"
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Kyle Schrandt

July 24, 2024

5  out of  5
rating by Kyle Schrandt
"Short and sweet, Melissa at State Farm is saving me $140 per month. Enough said I think :)"
We responded:
"Thank you for the great review Kyle. We are happy you are able to find savings on your auto insurance. "
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Robert Parent

May 15, 2024

5  out of  5
rating by Robert Parent
"I saved alot of money by switching tho State Farm and Melissa was great to work with. She did everything to help me and we give them a 5 star rating."
We responded:
"Thanks for a great review Robert, we appreciate your business and the kind words. Melissa works hard and is great at what she does. "
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AjohnsoninWI J

April 16, 2024

5  out of  5
rating by AjohnsoninWI J
"Melissa was very helpful getting us quotes and all the info we needed to get insured through State Farm. We have been extremely pleased with her service and I would highly recommend her office for your insurance needs."
We responded:
"Thank you so much for your 5-star review and your kind words about Melissa. I'm happy to hear she was able to assist with you insurance needs, please don't hesitate to reach out our way we are happy to help. Chris"
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Denise B

April 11, 2024

5  out of  5
rating by Denise B
"Great experience with this office! Logan is very personable and a great resource for your insurance needs! He does an excellent job of providing information and details you need to make decisions. Highly recommend!"
We responded:
"Denise, Thank you so much for your 5-star review and your kind words about Logan. I'm happy to hear he was able to assist with your insurance needs, please don't hesitate to reach out our way we are happy to help. Chris"
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Brittney Mikla

February 28, 2024

5  out of  5
rating by Brittney Mikla
"Chris was beyond helpful and answered every single question that I asked. I truly appreciated his quickness in responses. He listened and would explain everything in much detail so it was easily understood."
We responded:
"Thanks Brittany, we are happy to help any time, we appreciate you taking the taking time out of your day to leave us such a great review. "
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Wendy H

February 28, 2024

5  out of  5
rating by Wendy H
"5 Stars to Logan Cove! I am rather insurance illiterate, but when I spoke to Logan he was very helpful and explained everything I needed to know. I really appreciated his personality, and his knowledge, I feel very comfortable with switching to State Farm."
We responded:
"Wendy, thank you so much for the wonderful review. Logan is a wealth of knowledge and bright personality. We are happy to hear you are pleased with our office. "
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Kelly Olsen

February 23, 2024

5  out of  5
rating by Kelly Olsen
"Melissa was great to work with when I switched to State Farm. I was most impressed with her quick follow up, and how knowledgeable she was. Melissa was able to help us make changes to our auto and home in a efficient manner. If your looking for someone who knows their stuff, and will follow up with you in a timely manner, then Melissa is your person. Thank You again!"
We responded:
"Thank you for letting us earn your auto insurance and home insurance business, and more importantly thank you for such a great review! "
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Monte Gegelman

February 11, 2024

5  out of  5
rating by Monte Gegelman
"In my 40+ years with State Farm, I have had agents in many cities in the US and in nearly all of them, I never had to use our insurance coverage. When we moved to Baldwin I reached out to Chris's office for coverage. Shortly after, a hail storm hit!! That is when you find out what insurance companies are made of. Long story short, I had a LOT of problems with the adjusters and after many calls, Chris stepped in and handled the issues for me. That hailstorm was in May of 2021. By 2022 I had all of the repairs completed. My house is beautiful again and if I could show you, MANY of my neighbors still have holes in their siding as they fight with their insurance companies and it is now 2024!! If you have read this far, and are looking for insurance - go to Chris. You just must. Melissa is on his team and she has been just absolutely great. Generally fixing everything I need in the first call. Then, I just met Logan this week. What a team. Chris and team, thank you for the great service you have given us!"
We responded:
"Monte, Thank you so much for leaving such a thoughtful review, we appreciate you. "
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Kellie Holm

January 30, 2024

5  out of  5
rating by Kellie Holm
"Friendly service with great results that saved us money! Thanks for being so efficient!"
We responded:
"Thanks for being part of our office and thanks for the great review! "
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Wells Larsen

January 16, 2024

5  out of  5
rating by Wells Larsen
"I was looking for a new Insurance Agent after a horrible experience with Geico/Homesite after the 2022 hail storms beat up my home. I fought so hard with the help of my contractor just to get things approved. I felt bullied so much by them. My contractor recommended State Farm through Chris LeMay and I was able to get assistance with Mellissa Weber (works with Chris). She has been incredibly helpful and responsive. I am most certainly a fan. I've never had that much trouble going direct with auto insurance, but this is my first time dealing with a home insurance claim. I'll stay with a local agent from now on. I've learned my lesson. I'm moving all insurance over for the bigger bundle savings."
We responded:
"Thank you so much for the kind words and your business. We agree, Melissa is awesome! "
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Logan Gove

January 11, 2024

5  out of  5
rating by Logan Gove
"Love the place and and the people that work there."
We responded:
"Thanks Logan you are not too bad yourself :)"
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John Vandagriff

July 28, 2023

5  out of  5
rating by John Vandagriff
"Chris LeMay is a very personable and knowledgeable agent. Anytime I need anything done with State Farm, he puts me at the top of his list, no questions asked. Melissa is also an excellent agent to work with and does the same. They deserve nothing but the highest accolades in making my life easy in dealing with insurance... Thank you..."
We responded:
"John, thank you so much for taking time out of your day to leave such a nice note! "
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Brad Garner

July 24, 2023

1  out of  5
rating by Brad Garner
"I filed a claim and Chris is never available. I call set up an appointment to talk to him on the phone he reschedules. It's been 8 weeks and my claim is not complete. I had to jump through so many hoops so I called a state farm agent from Hudson she talked to me right away. She explained what I needed to do next and by the end of the day my claim is complete. All of these other reviews are friends of his. Don't waste your time with this guy!! He might be a good guy but he is the worst insurance agent ever."
We responded:
"Brad, thank you for taking time to share your thoughts. We appreciate all reviews, good and bad. Reviews allow us to assess our business and address changes that might be needed to better serve our customers. "
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Kayla Stesniak

March 16, 2023

5  out of  5
rating by Kayla Stesniak
"Melissa was very helpful with the process of switching insurance companies! I was able to get a great rate with them and she made sure the switch was seamless. Thank you!"
We responded:
"Melissa strives to provide you with the customer care that you deserve and we truly appreciate you taking the time to recognize her efforts, Kayla! We are so happy that Melissa was able to make your switch to our agency as seamless as possible. We are honored to have earned your trust and we look forward to assist you with any of your future insurance needs!"
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Kim Solberg

March 10, 2023

5  out of  5
rating by Kim Solberg
"My only regret when I switched from State Farm is that I couldn't keep Chris as my Agent. He is positively amazing. Honest, fair and a solid advocate. His office tailored the plan around my budget and needs, not trying to pressure or hard sell or any of that. If state farm is your choice and you want an agent you can trust, this guy is your man."
We responded:
"Thank you for the wonderful review, Kim! Your kind words make our day! We strive to provide you with the customer care that you deserve. It is always our pleasure to be able to assist you with any of your insurance needs! We are so happy to have earned your trust! Thank you!"
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Mitchell Knegendorf

February 24, 2022

5  out of  5
rating by Mitchell Knegendorf
"There is a reason my parents and now myself go to State Farm. They are always willing to help and the process to switch plans plus add extra coverage is simple. Highly recommend for anyone looking for an Insurance Agent."
We responded:
"Thank you for the wonderful review recommending our services to others, Mitchell! We strive to provide you with friendly, professional and thorough customer care! We are honored to have earned you trust and your parents over the years. We look forward to assisting you with your insurance needs for many years to come!"